Q1. Sizes
A. All products are Japan size. I can’t advise which size will fit you. It could be better to choose one or two larger size.

Q2. How to order a jersey with name and number
A. Only 2022 season name set is available. Please buy the jersey and the name set together. Then let us know the player’s name and number on “Order notes” when you checkout.

Q3. How about custom name and number ?
A. We don’t accept custom name and numbers. You must choose from a real player.

Q4. Are you selling authentic J-league jerseys ?
A. Yes, we are. All of our J-league and Japan jerseys are 100% authentic from official shops of each team.

Q5. Is the price only in Japanese Yen ?
A. Yes, it is. Please check exchange rate and calculate the price of your currency by yourself before placing an order.

Q6. Can you sell only the name and number set ?
A. Unfortunately, we can’t. You must order the new season jersey and name set together.

Q7. Bulk Discounts
A. Unfortunately, We don’t offer bulk discounts. But we offer discount for frequent customers.

Q8. Can you get player jerseys, jackets or other items without listing on your website ?
A. If they are available, we can.

Q9. What is the payment way ?
A. Credit Card or Apple Pay through Stripe. We don’t accept Paypal payment.

Q10. Do you provide international shipping?
A. Yes, world wide shipping by FedEx. We could choose Japan Post or Yamato Transport service to some places.

Q11. Shipping fee
A. It depends on the area.

Area Shipping fee
Japan 520yen
China, Korea, Taiwan 1,800yen
Other Asia 2,500yen
USA, North America, Europe, Middle East 3,000yen
Oceania 3,500yen
South America, Africa 4,000yen.

Q12. Can you ship the item to APO/FPO and PO Box address ?
A. We can’t ship to these address.

Q13. Handling Time
A. Back order items are around 2 to 8 weeks. Stock items are around 5 business day.

Q14. Shipping Time
A. Normally around several days by FedEx.

Q15. Import duties, VAT, other taxes and charges
A. They are the buyer’s responsibility and not included in the price. Please check with your country’s customs office how much they will be prior to buying.

Q16. Will you ship the package as a gift ?
A. We do not mark merchandise values below value or mark items as “gifts”. US and International government regulations prohibit such behavior.

Q17. Return and exchange.
A. All sales are final. We can’t accept returns and exchange the items.

Q18. Cancel.
A. You can cancel your order before shipping is done. Please let us know within 6 hours of your payment. We take 5% as the cancelation charge for credit payment system.

Q19. Do you have a store in Osaka ?
A. Unfortunately, we are selling jerseys only on the online store.